Watch: Why Should I Maintain My Brand New AC?

Why Should I Maintain My Brand New AC? You’ve just made a huge investment into your home. You wouldn’t go 100,000 miles without changing the oil. Well, your air conditioner runs a lot more than you drive per year, so you have to maintain it as well. Call the On Time Experts to schedule your Read more…

Podcast: Shay Talks Customer Care

Shay Talks Customer Care According to Shay, customer care is the most important part of his job. Listen in to find out what he does to make sure you are always happy with your service.

Why is Indoor Air Quality Important?

You can easily clean up big particulates; that’s stuff you can see. The small particulates are what our lungs are filtering out. Those are allergens and allergies and are the most dangerous to your health. Because homes are built a lot tighter than they used to be, a standard pleated filter from a big box Read more…

Watch: Is Water Dripping Down the Side of Your House?

Is Water Dripping Down the Side of Your House? Water dripping and a big ol’ rust stain on the side of the house are signs that you have a drain line issue. If your neighbors are complaining about a big water stain on the side of your home, thank them for letting you know you Read more…

Podcast: What is a Production Expert?

What is a Production Expert? As a production expert, Shay has a multi-faceted support role here at the office. Listen in to find out the important role he plays in delivering world-class service to our customers.  

The Most Commonly Failed HVAC Part

The most commonly failed HVAC part is definitely the dual run capacitor on the outdoor unit. It runs and protects major components, including the outdoor fan motor and compressor, and we see fail all the time. The dual run capacitor can fail in multiple ways. It could be temperature or oil leakage. It can also Read more…

Watch: What is a Compressor Saver?

What is a Compressor Saver? A compressor saver not only helps lower your electricity bill, it will lengthen the life of your compressor overall. If you don’t have a compressor saver installed on your system, it’s really worth considering. For a couple hundred bucks, you’ll save money on your utility bills, and prolong the life Read more…

Podcast: Prep for Your Interview with Gina

Prep for Your Interview with Gina In this podcast, Gina tells us what she looks for in an interview and gives you one of the interview questions in advance! Listen in and then check out our job openings and call Gina at 267-2007.    

What has the On Time Experts Done for Valerie?

I’ve been working here going on four years and have seen a lot of growth and opportunity, both professionally and personally. I started out in customer service, and slowly started taking on different tasks, from memberships, to accounting, to parts for the warehouse. I slowly grew into my current position as customer service manager. I Read more…

Watch: Should I Purchase a Home Warranty?

Should I Purchase a Home Warranty? We’ve heard some good stories about home warranties and, man, have we heard some bad ones. Let’s face it; home warranty companies are insurance companies. It’s their job to find a way not to pay claims. My advice is to get on a preventative maintenance plan right away, if you’re Read more…