Why Do We Provide Options During a Service Call?

Providing options is key to great service. We don’t know your financial circumstances, or how long you plan to live in your home and use your HVAC system. It’s our job to provide you with all the options so that you can make the best decision for you and your family.

For us to just walk in your home and tell you that it’s this fix or nothing is a disservice. That’s not a great experience. We want to give you multiple solutions at various price ranges, and take you through all the pros and cons.

You may be able to get something done cheaper, but what are the pros and cons? How long will the fix last and will you have the same problem next year? We want to educate you on what the future will look like with each option so that you can choose.

When you get service from the On Time Experts, you’re in control. Our job is to provide you with all the information we can so that you feel good about the decision you make for your system. Call us at 267-2007.

-Jack B.