Reviews for the On Time Experts

Read some of the reviews we’ve gotten from the people we’ve served.  We’ve included the amazing, the good and even the occasional nasty comment.  You’ll learn a lot about us and what we’re like. Leave your own review if you’d like.

Feedback from our heating and A/C customers

StatisticsReview of On Time Experts

“Everyone from your organization arrived when expected and acted in an extremely professional manner. The installation crew got their work done approximately three hours ahead of the time originally anticipated.”
Ben & Dorothy Botnick, Dallas


“Everything was smooth and timely. It was the easiest experience we have ever had with an air conditioning repair company. Thanks!”
Lauren & Carter Chism, Dallas


“Great people and great service!”
Dan Jobe, Heath


“We have been your customers for about 35 years now, while living in three different houses. We keep you as our air conditioning and heating company because we like your services.”
Frank & Marcia Cuellar, Dallas


“We appreciate your attention and consideration for cleanliness in our home, watching out for our dog and working in a timely manner. I was impressed with your customer service from the first phone call until the last installer left. I will not hesitate to recommend you to others.”
Rebecca Sands, Dallas


“We are extremely happy with the results. The installers did a great job and everything was left nice and clean.”
Chuck Jenson, Allen


“I can’t improve your service, only comment on how much I’ve been impressed with the politeness and professionalism that began with the very first phone call. The Repair Experts are clean, knowledgeable and efficient. Keep up the good work!”
Joan Roberts, Dallas


“Even though it was a Saturday, we got the kind of customer service that is almost non-existent these days. Jeff came by and showed us our options for a new A/C. He was friendly and knowledgeable. Our Repair Expert, Scott, was competent, candid and personable. Needless to say, I will use this company again.”
Tim Perkins, Rockwall


“Everything was excellent. We started by getting our annual air conditioning and heater check up. The Repair Expert did a great job explaining the results to us, and we discovered that we really needed to replace our HVAC system. We felt at ease because of the professional expertise of the service people, and they did a great job with the explanation of the installation and the costs of the new equipment. We were very impressed also with the installation of the new HVAC system itself. All in all, we are very satisfied customers!”
Barry Hiney, Dallas